Privacy Policy

Information We Collect

We may collect information that you voluntarily provide to us, including your name, company or organization, job title, email address, telephone number, and any information you include in a message, inquiry, or other communication.

The website does not currently maintain a database of contact-form submissions. When you use the website's contact functionality, information may be processed temporarily during your website session and used to open your email application so that you can send your message directly to Falco.

Emails sent to Falco are processed through Microsoft 365 and may be accessed by the Falco office or personnel responsible for responding to your inquiry.

Our web server may also automatically generate standard technical and access logs containing information such as IP or network address information, requested pages or resources, browser or user-agent information, referring page, dates and times of requests, response codes, and related diagnostic or performance information. This information is used for website operation, security, troubleshooting, and system administration.

We do not currently use visitor analytics, behavioral tracking, or advertising technologies.

How We Use Information

We may use information collected through the website to respond to inquiries and requests, provide information about our products or business, communicate with customers, prospective customers, suppliers, business partners, and other contacts, operate and maintain the website, diagnose technical issues, maintain website and system security, protect against unauthorized access or misuse, maintain appropriate business records, comply with applicable legal obligations, and protect our rights and the rights of others.

We do not use website visitor information for behavioral advertising or profiling.

Cookies and Similar Technologies

Our website uses certain cookies, identifiers, and similar technologies that are necessary for website security, request handling, session continuity, and other essential website functionality.

We do not currently use analytics, advertising, behavioral tracking, or optional preference cookies.

For additional information about the cookies and similar technologies used on our website, please review our Cookie Policy.

If our use of cookies or similar technologies changes, we will update our Cookie Policy and, where appropriate, this Privacy Policy.

How We Share Information

We do not sell personal information.

Falco hosts the website on Falco-managed infrastructure and does not currently use a third-party website hosting provider.

We may disclose or permit access to information where reasonably necessary to respond to your inquiry or request, process email communications through Microsoft 365, allow the appropriate Falco office or personnel to respond to you, support website and information technology operations, comply with applicable law, regulation, court order, or lawful government request, protect Falco's rights, property, systems, employees, customers, or others, or support a merger, acquisition, restructuring, financing, sale of assets, or other corporate transaction.

Falco uses Network Solutions for DNS services, which allow users to locate and access the website through its domain name. Network Solutions does not host the Falco website.

We do not currently use third-party analytics, advertising, CRM, CAPTCHA, or behavioral-tracking services on the website.

Social Media and External Links

Our website may contain links to third-party websites or social-media platforms, including LinkedIn and Facebook.

Falco does not send information to those social-media services merely because you visit the Falco website. However, if you choose to follow an external link or interact with a third-party website or service, that third party may collect and process information in accordance with its own privacy practices.

Falco is not responsible for the privacy, security, or content practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

Data Storage and International Processing

The website and its databases are hosted on Falco-managed infrastructure located in Mexico.

Information sent to Falco by email is processed through Microsoft 365 and may be accessed by Falco offices or personnel responsible for responding to the inquiry. As a result, personal information contained in communications may be processed or accessed in a country other than the country from which you contacted us.

Where required by applicable law, Falco will take appropriate measures relating to international processing or transfers of personal information.

Data Retention

Falco retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including operational, security, business, contractual, legal, accounting, and regulatory purposes.

The website does not currently maintain a visitor or contact-form database.

Email communications are retained in accordance with Falco's applicable corporate email and records-retention practices. Technical server logs, security logs, error logs, and system backups are retained for appropriate operational, security, troubleshooting, business, and legal purposes.

Information Security

Falco uses reasonable technical and organizational safeguards designed to protect information against unauthorized access, use, alteration, disclosure, loss, or destruction.

Website-level safeguards currently include HTTPS encrypted connections, HTTP Strict Transport Security (HSTS), antiforgery protection, server-side validation, controlled database access, and hosting on Falco-managed IIS infrastructure.

No website, network, transmission method, or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include rights to request access to information we maintain about you, request correction of inaccurate information, request deletion or cancellation where applicable, object to or request limitations on certain processing, withdraw consent where processing is based on consent, and obtain information concerning our processing of your personal information.

Certain rights may be subject to applicable legal requirements, limitations, or exceptions.

To exercise an applicable privacy right, please contact us using the information below. We may take reasonable steps to verify your identity before processing a request.

Children's Privacy

The Falco website is intended primarily for business and professional audiences and is not directed to children.

We do not knowingly seek to collect personal information from children through the website. If we learn that personal information from a child has been collected in circumstances requiring parental or guardian consent, we will take appropriate steps consistent with applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, technologies, business practices, or legal requirements.

When changes are made, we will update the "Last Updated" date at the top of this policy.

If Falco introduces new website technologies involving analytics, advertising, CAPTCHA services, CRM integration, server-side contact forms, or other material data-processing activities, this Privacy Policy and the Cookie Policy will be reviewed and updated as appropriate.

Contact Us

If you have questions regarding this Privacy Policy, our handling of personal information, or would like to exercise an applicable privacy right, please contact legal@falco.com.